Support

The IOSCOM WAY

 

Ioscom offers a flexible and cost-effective operations and support solutions. All provided from our Australian-based support desk 24 hours a day, 365 days a year. We provide cost-effective support scaled and priced for your needs. You can rely on us to help keep your businesses running.

Benefit from our value-added support offerings that allow you to customize your level of support to match your business strategy. With our wide range of value-added support offerings, you can take advantage of increased support for your nework infrastructure.


 
 

IOSCOM Support Account Manager - proactive personalised service designed to reduce risk, minimise issues, and gain operational consistency.

IOSCOM Resident Support Engineer - onsite support from our dedicated experts to quickly facilitate network health, case management, and routine maintenance.

   

Support COMPOSITION

Ioscom offers flexible support packages facilitating the size and nature of your business.As a specialist IT implementation, the foundations of Ioscom have been supporting Cisco, Microsoft, Citrix and Apple based environments on behalf of business customers for over 10 years.

No matter the size of your business structure, we will tailor a support package that is flexible for you and offers the best possible strategy to maintain the business running smoothly. Ioscom primarily offers thee different packages:

  • Small Business Support Package (up to 10 employees)
  • Medium Size Business Support Package (up to 250 employees)
  • Enterprise Support Package (over 250 employees)

All 3 packages offer:

Get in Touch with IOSCOM

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